Our products are crafted from high-performance technical fabrics including premium merino wool, advanced polyester fleece, and innovative Alpha Cloud Fleece technology. All materials are selected for their durability, breathability, and sustainability.

We recommend following the care instructions on each product's label. Generally, machine wash in cold water with mild detergent, avoid bleach, and tumble dry on low heat. For specific care guidance, visit our Care Instructions page.

Yes, we provide fabric swatches and product samples for our OEM/ODM partners. You can contact our team to request samples or purchase any retail product as a reference sample to evaluate our quality and craftsmanship.

We offer a 30-day return policy for retail purchases in original condition. For manufacturing defects, we provide warranty coverage as specified in our terms. For OEM clients, we have specific quality assurance protocols outlined in our manufacturing agreements.

Our flexible manufacturing allows for low MOQs starting from just 5 pieces for select styles. This enables brands to test markets with minimal risk. Contact us to discuss your specific production needs and volume requirements.

Absolutely! We specialize in OEM/ODM services and can customize products with your branding, including logos, labels, packaging, and even custom designs. Visit our OEM Services page to learn more about our customization capabilities.

Production timelines vary based on order complexity and volume. For standard products, we aim for 4-6 weeks from confirmed order to delivery. Rush production may be available for additional fees. We provide detailed production schedules for all OEM projects.

Yes, we ship worldwide for retail orders and have extensive experience with international logistics for wholesale clients. Shipping costs and delivery times vary by destination. For large OEM orders, we can arrange consolidated shipping for cost efficiency.